User Manual

Congratulations on your new ROVE wheelchair!

Please read the following pages on how to properly use, adjust and maintain your wheelchair.

 

If you have any questions, please contact us on:

info@rovewheelchairs.com

Ph: 1300 00 7683

See the links below to jump to the relevant section.

Assembly

Operation

Maintenance

Warranty

Rove Retailers

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Assembly​

Your ROVE Wheelchair has been fully assembled and tested before shipping.

 

For efficiency of shipping, you may need to attach some parts upon receipt of the wheelchair. Please check parts to ensure no damage has occurred during shipping.

Depending on your options, you may need to attach the following parts:

  • Wheels and axles

  • Cushions

  • Skirt guards

 

Attaching Wheels

Remove any packing material and check for any damage.  Check tyre pressure and adjust as needed.

Insert the axle into the wheel hub as shown in Figure 1.

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Next, insert the axle into the axle receiver by pushing in the axle button and sliding the axle into the axle receiver.  Releasing the button on the axle should lock it into place.  Figure 2.

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Check that the wheel is locked in place by trying to pull the wheel back out.  It should remain locked in place. 

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Cushion

If a cushion has been supplied, set the cushion in place by lining up the velcro and pushing down.  The front edge of the cushion should show a slight angle.

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Skirt Guards

If removable skirt guards are supplied, attach by lining up the tabs of the skirt guard with the receiving side on the frame as shown in Figure 5.  Do not force.

Notes and Cautions​

Although each ROVE wheelchair is custom manufactured to the user’s specifications, some users may prefer further adjustability.  This is further explained in section “Operation”

 

Any custom modifications not performed by ROVE may void any manufacturer’s warranty.  

 

Your wheelchair is designed for a maximum weight of 110kgs.  It is NOT designed for the user to be sitting in the wheelchair while in a vehicle.

 

Your wheelchair is designed to be operated on flat surfaces under controlled conditions.  Please note the following:

  • Use of the ROVE Wheelchair is at the user’s own risk.

  • Please consult your healthcare worker for proper and safe use of your wheelchair.

  • If not fitted with an anti-tip device, ensure your centre of gravity keeps you from falling backwards.

  • Ensure you don’t lean too far forward or to the side to avoid a fall.

  • Wheelies and curb jumps are at the user’s own risk and may void the warranty.

  • Consult your healthcare worker for training on transfers from/to the ROVE wheelchair.

  • Consult your healthcare worker for training on proper and safe use of ramps with your ROVE wheelchair.

  • Moving wheelchairs have multiple areas where a user can be pinched.  Care must be taken to avoid these areas.  For example, reaching your hand between moving spokes.

  • If fitted with a folding backrest, care must be taken to avoid getting pinched as the backrest folds down.

  • Avoid obstacles on the road while using your wheelchair.

  • If the wheelchair is exposed to external heat sources for long periods of time, (i.e sunlight) the surface temperature can become very hot and may cause burns. 

 

If you have any questions about the safety or use of your ROVE Wheelchair, please consult your retailer where the wheelchair was purchased.

ROVE Manufacturer's Label

Each ROVE chair is unique and is identified by a serial number.  This serial number is 3D printed into the lug so that it is almost impossible to remove.

 

This can be found on the bottom surface of the left axle lug.

See Figure 6.

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In addition to the serial number, each chair has a manufacturer's label on the frame.  This is typically located under the chair, hidden from normal viewing on the underside of the lateral seat bar. 

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The label contains the following information:

  • Name of manufacturer and product code

  • Maximum weight limit

  • QR code for instruction manual

  • Manufacturer’s address

 

The serial number sequence specifies the year of manufacture of the chair by the denotation of 22-XXX, 23-XXX etc representing 2022, 2023 respectively.  

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Operation

Brakes

Ensure brakes engage the tyre to prevent the wheel from spinning.

To engage the brakes, push the brake lever into the tyre until you feel the brake lock into position. See Figure 8.

 

To release, pull forward on the tip of the lever to disengage with the tyre.  See Figure 9.

 
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The brakes can also be adjusted to compensate for tyre wear or increase/decrease the strength of engagement.  Using a 2.5mm Allen key, loosen the two M5 grub screws located on the underside of the brake mount housing.  Once loose, the brake will be able to slide forwards and backwards.  Slide to desired position and re-tighten the grub screw to secure the brake back in place.  See Figure 10, showing this procedure.

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Folding Backrest

The folding backrest is useful for reducing the size of the wheelchair when unused.  This makes it easier for travel and stowage when unoccupied (i.e in a car or plane.) 

 

If your wheelchair is fitted with a folding backrest, please follow these steps.

 

  1. First, remove the seat cushion from the seat to allow the backrest to be folded down.

  2. Next pull the black cable located behind the backrest.  When pulling this ensure that both pins on the ends of the cable which lock the backrest are fully disengaged.

  3. When pins are disengaged, the backrest will be free to fold into the ‘down’ position.  You can release the cord after starting the folding action.

  4. When the backrest reaches the ‘folded’ or ‘down’ position you should hear a ‘click’ as the pins re-engage, locking the backrest down.
    The wheelchair can be picked up from the rear grab bar if required as the backrest is secured in the down position.

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Backrest Height Adjustment

If your wheelchair is fitted with this option, there is a discrete internal clamp which allows the top of the backpost to be easily adjusted up or down.

 

To make an adjustment, use a 3mm Allen key to loosen the M5 screw located midway up the backrest post.  Once loosened, slide the top part of the post up or down to the desired position and re-tighten until it is firm.

 

Repeat for the other side.

 

**Note: do not over-tighten as this could damage the internal clamping mechanism.

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Seat Upholstery Adjustment

Depending on the option chosen, you may be able to adjust the seat and backrest.

 

To check what type of sling or seat base is fitted, remove your cushion to provide easy viewing and access.

If you chair has a an adjustable/wrap-around sling, there will be velcro straps located underneath the seat that can be either tightened or loosened according to the fit you require.  See Figure 18.

 

If you have a fixed fabric sling or carbon seat, these cannot be adjusted.  See Figure 19.

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Backrest Upholstery Adjustment

Unless an aftermarket rigid backrest is fitted, all Rove wheelchairs come standard with tension adjustable backrests.

 

To adjust the tension adjustable backrest;

  1. Peel the outer covering up to access the velcro underneath  (See Figure 20)

  2. Adjust the individual velcro straps as required to get the required fit.

  3. Reapply the outer covering, ensuring that it has a nice taught finish and is sticking on the suitable velcro.

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Footplate Adjustment

The footrest length can be adjusted by a hidden clamp.  While out of the wheelchair, tilt the wheelchair backwards to reveal the hidden clamp which is located on the underside of the castor lug.

Use an 5mm Allen key to slightly loosen the screw and then adjust the footplate as required.  Firmly re-tighten the clamp to secure the footrest at the new position.

 

*Note:  Do not over-tighten the footplate clamp as it can damage the clamping mechanism if over-tightened.

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Removable Skirt Guards

  1. To remove, pull up the skirtguard firmly.  The skirt guard will come up out of the guide as shown in Figure 24.

  2. If not in use, please store the sideguards somewhere safely.

  3. To re-insert, align the tabs on the skirt guard with the guide on the side of the wheelchair and push down until you feel a small click or the skirt guard bottoms out.

 

*Note: Do not force this if not inserting easily.  If the parts are misaligned and forced down it could damage the components.

Removing Wheels

To remove the rear wheels;

  1. Use your thumb to push the axle button in.  This will release the locking mechanism of the wheel.

  2. Pull on the hub of the wheel to remove it from the axle receiver.

  3. To re-attach, push the axle button in.  While holding the button in slide the axle and wheel into the axle receiver until locked into place.

  4. Test the wheel is secure before using again.
    You can do this by pulling on the wheel (without the axle button depressed) to ensure it’s locked into place.

 

See also “Assembly” instructions under “Attaching Wheels”

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Axle Position Adjustment

If selected, your wheelchair may be fitted with ROVE’s patented axle receiver.  This system allows you to adjust the centre of gravity on your wheelchair if required.  This system can also be used to adjust your wheel offset and/or camber angle.

 

The ‘flipchip’ inserts can be removed and ‘flipped’ or replaced to adjust the wheel position, camber or offset.

 

Please contact your ROVE retailer to ensure this replacement is done correctly to avoid making unstable.

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Maintenance

Maintenance of your wheelchair is extremely important to ensure that it continues to perform optimally and as efficient as possible.  A well maintained chair will be reliable and should last for years of use.

 

Your wheelchair should be checked prior to each use, and not used if any defect is noted.  It is recommended to have your wheelchair fully serviced every 12 months to keep it running in optimal condition.

 

 

The following table is a guide for maintaining your wheelchair:

 
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Check Tyre Inflation

Check that the tyre pressure is correct for the chosen tyre.  Examine for wear and tear and replace as needed.

 

Leg Rests

Ensure the leg rest is at the proper height and the straps are undamaged and supporting the legs.

 

Upholstery

Check seat rest and upholstery to ensure they are clean and undamaged.  Make adjustments as necessary for proper fit.

 

Brakes

Test brakes function and movement to ensure proper engagement with the tyre.

 

Axles and Receivers

Check the axles and receivers for any damage and to ensure axles lock properly into the receivers. 

 

Wheels and Spokes

Check the wheels and push rims for any damage or whether the wheel is out of ‘true’.  Check if any spokes are loose and tighten or replace if needed.  Loose or broken spokes can cause damage to the wheels.

 

Mechanical Connections

Check all mechanical connections to ensure they are tight.  Tighten or replace any loose connections, or contact your ROVE authorised service provider.

Anti-Tip

If fitted with an anti-tip device, ensure there is no damage and it’s functioning properly. 

 

Castors

Inspect castors for damage and replace if required.  Castors should spin freely.  Check wheels for wear and replace if required.

 

Labels

Check the manufacturer’s label for legibility and contact your ROVE authorised service provider if required.

 

Visual Inspection

Complete an overall visual inspection of the complete wheelchair, checking for any damage.

 

Service

Book a service at a minimum every 12 months with your authorised ROVE service provider. Active users may require more frequent servicing.

 

Replacement Parts

Please contact your authorised ROVE service provider to order replacement parts.

Warranty

Your ROVE wheelchair includes a 36 month warranty on all ROVE-manufactured parts from any defects.

All other parts and accessories include a 12-month warranty.

 

This excludes any general wear and tear, accidents, as well as damage from improper use.  Any modifications performed, other than by a ROVE authorised service provider, will void the warranty.

 

Authorised Retailers

If you have any questions or concerns about your wheelchair, contact your retailer or you can contact us directly at:

 

 

Rove Wheelchairs

33 Connell Rd

Oakleigh, VIC

Ph: 1 300 00 7683

info@rovewheelchairs.com

For all other authorised retailers, view them here.