Privacy Policy

Last updated: March 2026

Rove Wheelchairs is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or purchase our products.

Information We Collect

We collect information you provide directly to us, including when you place an order, create an account, contact us for support, submit a form on our website, or subscribe to our newsletter. This information may include your name, email address, phone number, postal address, and payment details.

How We Use Your Information

We use the information we collect to process and fulfil your orders, communicate with you about your purchase or enquiry, send promotional communications where you have opted in, improve our website and services, and comply with legal obligations.

Sharing of Information

We do not sell, trade, or otherwise transfer your personal information to third parties except as required to fulfil your order (e.g. shipping providers) or as required by law. We may share data with trusted service providers who assist in operating our business, subject to confidentiality agreements.

Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can choose to disable cookies through your browser settings, though this may affect the functionality of our website.

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant payment gateways.

Your Rights

You have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, please contact us via our Contact page.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us via our Contact page.